Services and Support
Our Maintenance Contracts
Service | Full Contract | Plus Contract | Standard Contract | During the warranty period |
|---|---|---|---|---|
Unlimited phone support | ||||
Preventive maintenance visits | 1 (2)* | 1 (2)* | 1 | |
Travel expenses | ||||
Labor for PM | 1 (2)* | 1 (2)* | 1 | |
Labor for repairs | ||||
Parts for repairs |
(2) Second preventive maintenance possible upon request
Technical Support and Training
Technical Support
Fast and reliable assistance to ensure the performance of your equipment
Quick and reliable solutions to optimize the performance of your equipment. Our experts are at your service for remote or on-site interventions to ensure your systems operate at their best.
Personalized Training
Customized training sessions to master your equipment
CyRISBio offers tailored training to ensure optimal use of your equipment. These sessions provide full mastery of tools and processes to maximize your laboratory’s efficiency.
Relocation and Calibration Services
Equipment Relocation
Safe transport and reinstallation of your equipment
Secure and professional relocation of your lab instruments. We ensure risk-free transport and complete reinstallation for uninterrupted operations.
Calibration Services
Maintain the precision and reliability of your instruments
CyRISBio provides calibration services to maintain the accuracy of your automated systems, ensuring optimal performance and reliability at every stage.